Warranty

Standard Hardware Warranty:

All hardware we sell is warranted to be in good working order and to remain in good working order for its Warranty Period. Any part found to be defective, will be replaced at no charge as set forth in the warranty procedures.

Warranty Period:

All hardware we sell has either a:

1-Year Warranty on all hardware

90-Day Warranty on all hardware

The length of the Warranty Period is determined by two factors, the age of the hardware and how mechanical it is. Each item we have for sale on this web site has the Warranty Period is listed on the page where it is for sale. If you have any questions regarding the Warranty Period of an item, please contact Michael Streeter.

Warranty procedures:

All equipment we sell, unless otherwise specified, is Sun Microsystems bar-coded. This bar-code contains a Sun part number and a unique Sun serial number. We record this number prior to shipping.

If any part fails during the Warranty Period, you need to call, fax, or e-mail us the serial number of the failing part no later than two business days after expiration of the Warranty Period. We will maintain a stock of the most common parts we sell. For these common parts we will ship you an advanced replacement within 24-hours. Less common parts will be shipped out within 72-hours. Cut off time is 3:00 PM Arizona time.

The failing part must be returned to Delta Marketing Group, Inc. within 5 business days. The serial number must match the serial number of the original part we shipped you. The part must be received with NO signs of physical damage, including shipping damage. If a part is not returned, returned but the serial number does not match, the serial number has been removed, or the serial number has been tampered with, or if the part is returned damaged, you agree to pay our standard rate for the part. Failure to pay this bill will void all warranties.

We will pay to ship the warranted part to you by the same method as we originally shipped you the equipment. You can give us your Federal Express account number if you need the equipment overnight. You must pay to return the defective part to us.

Exclusions and Additional Terms:

Our Warranty Period does not include theft, or any physical damage including damage due to shipping, lightning, fire, flood, other acts of nature, and acts of war or terrorism.
Warranties are only available within the US and Canada. If you are outside this area, please contact us for details on how we may help you.
You are responsible for determining what part is failing. Sun Servers and Workstations have built in diagnostics that will assist in this process. We are also available from 9:00 AM to 5:00 PM Arizona time Monday through Friday to answer any questions you have by phone.

An “on-Site” technician is not included in our Warranty. If you need one, you should buy a
Maintenance Contract.

We do not offer any software support, including Solaris.
The obligations contained in this warranty are expressly in lieu of any other obligation, guarantee or warranty, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, and in any event, any recovery under any warranty shall not include any incidental or consequential damages.

In the event there is any claim arising out of the warranty provided herein, you agree as follows:

(i) The terms of the warranty shall be construed according to the laws of the state of Arizona,

(ii) Any legal action shall be brought and enforced in state or federal courts located in Maricopa County, Arizona, and

(iii) The party prevailing in any legal action shall be entitled to reimbursement of its attorneys’ fees and court costs, in addition to any other rights or remedies to which it may be entitled.